Wholesale FAQ
Wholesale FAQ
Find answers to common questions about applying for a wholesale account, ordering from Thejuniperrow, minimum requirements, product selection, payment, shipping, claims, and ongoing wholesale partnerships.
Our wholesale program is created for qualified boutiques, online retailers, fashion businesses, professional stylists, and other commercial buyers purchasing products for resale or legitimate business use.
Because wholesale orders can vary significantly in size, destination, product mix, and availability, some commercial terms may be confirmed individually before an order is accepted.
Wholesale Accounts
Getting StartedWho can apply for a wholesale account?
We welcome applications from legitimate businesses purchasing products for commercial resale or professional use. This may include independent boutiques, online fashion retailers, multi-brand stores, stylists, showrooms, distributors, and other qualified fashion businesses.
Applications are reviewed individually, and additional business information may be requested when necessary.
Do I need an existing retail store?
A physical storefront is not required. Online retailers and other professional fashion businesses may also apply. However, applicants should have a legitimate commercial purpose, a defined customer base or business plan, and a professional sales channel.
Does submitting an application guarantee approval?
No. Submitting an application does not automatically create a wholesale account or purchasing agreement. Applications may be reviewed based on business type, retail positioning, location, sales channel, product fit, and information supplied during the application process.
Can you request business documentation?
Yes. Depending on the business and destination, we may request information such as company registration details, resale documentation, tax information, store information, website details, or other reasonable documentation used to verify a wholesale account.
Products & Collections
AssortmentWhat types of products does Thejuniperrow offer?
Our assortment focuses on feminine womenswear and occasion-driven fashion. Depending on current availability, the range may include formal evening gowns, wedding guest dresses, cocktail and party styles, satin gowns, mermaid dresses, lace pieces, knit dresses, resort styles, floral dresses, midi dresses, cardigans, and coordinated sets.
Can I order across different collections?
Where permitted by the applicable wholesale terms, buyers may be able to build assortments using products from multiple categories. This can help retailers create broader capsules such as eveningwear, resort, romantic lace, seasonal knitwear, or wedding guest edits.
Are all styles always available?
No. Product availability may change according to inventory, production availability, season, color, size, and order volume. Products should not be considered reserved until an order has been formally confirmed according to the applicable wholesale process.
Can I ask about specific colors or sizes before ordering?
Yes. Buyers are encouraged to contact our team if they require specific colors, size ranges, quantities, or styles. Providing these details early can make the ordering process more efficient.
Ordering & MOQ
Buying RequirementsIs there a minimum order requirement?
Wholesale purchases may be subject to minimum order requirements. The applicable minimum can depend on the product, order composition, quantity, availability, and current commercial terms.
For this reason, buyers should review the relevant product information or confirm the applicable MOQ with our team before finalizing an order.
Can I place a smaller trial order?
Small trial orders may be considered where they meet the applicable product and order requirements. If you are testing a new category or launching a new store, include your expected quantity when contacting us so we can review available options.
Can I mix styles, sizes, or colors?
Mixed ordering may be available for selected products or orders, but this is not guaranteed for every style. Requirements may differ by product, so buyers should confirm the applicable conditions before placing an order.
Can I change an order after confirmation?
Changes may become limited once an order has been confirmed, paid, allocated, or moved into processing. Contact us as soon as possible if you need to request a change. We will confirm whether the requested adjustment is still possible.
Wholesale purchasing conditions may differ from consumer retail terms. Buyers should review order quantities, product specifications, destination information, and commercial terms carefully before confirming an order.
Pricing & Payment
Commercial TermsHow do I access wholesale pricing?
Wholesale pricing is intended for qualified business buyers. Depending on the store configuration and account status, pricing information may be provided after approval, account access, quotation, or communication with our wholesale team.
Are wholesale prices fixed?
Prices may vary according to product, quantity, order size, commercial terms, and other relevant factors. A price should not be considered final until it has been confirmed as part of the applicable wholesale order.
When is payment required?
Payment requirements are confirmed before an order enters fulfillment. Depending on the order and agreed terms, payment may be required in full or according to another agreed payment structure.
Are taxes and import duties included?
Unless expressly stated otherwise in the applicable agreement, buyers are responsible for understanding and paying destination taxes, import duties, customs charges, brokerage fees, and other local charges that may apply.
Shipping & Delivery
FulfillmentDo you ship wholesale orders internationally?
International wholesale inquiries are welcome. Shipping availability depends on destination, carrier service, order type, local restrictions, and current fulfillment options.
How long does wholesale fulfillment take?
Lead times vary according to order size, product availability, quantity, destination, and any special requirements. Large orders may require additional preparation time. Buyers should confirm timing before committing to launch dates or customer-facing delivery promises.
Can I request faster delivery?
Expedited options may be available for certain destinations or orders. Availability and cost should be confirmed before the order is finalized.
Who is responsible for customs clearance?
Unless otherwise agreed in writing, international buyers are responsible for local customs clearance requirements and applicable destination fees.
Returns & Claims
Wholesale OrdersCan wholesale orders be returned because they did not sell?
Wholesale inventory is generally purchased for commercial resale and should not be treated in the same way as a standard consumer purchase. Slow-selling inventory, customer preference, or change of mind does not normally constitute a product defect.
What should I do if there is a shortage or incorrect item?
Inspect your shipment promptly after delivery and contact us as soon as reasonably possible if you identify a verified shortage, incorrect item, or product issue. Please keep relevant packaging and provide clear order details and supporting photographs where appropriate.
What happens if an item has a verified product issue?
Verified issues are reviewed according to the applicable wholesale terms and circumstances of the order. Depending on the situation, an appropriate resolution may include replacement, account adjustment, refund, or another agreed remedy.
Business Support
PartnershipWho should I contact for wholesale questions?
You can contact the Thejuniperrow wholesale team at sales@thejuniperrow.com. Include your business name, country, product interest, and expected order quantity whenever possible.
Can I ask for help selecting an assortment?
Yes. If you tell us your store positioning, target customer, preferred category, season, event focus, or expected quantity, we can provide more relevant information about available products and ordering options.
Where can I apply for wholesale access?
Visit our Apply for Wholesale page and submit your business information. Our team can then review your request and contact you regarding the next steps where appropriate.
Still Have a Wholesale Question?
Contact our B2B team at sales@thejuniperrow.com and include your business name, market, and buying requirements.